Terms of Service

1. Service Overview and Scope

Botanical Brew provides educational resources, botanical collections, and consultation services related to herbal traditions and plant-based wellness. Our services include but are not limited to:

• Monthly herbal apothecary collections with educational materials
• Custom blend development consultations
• Wellness practitioner partnership programs
• Educational content about botanical traditions and preparation methods
• Online resources and guidance regarding herbal infusions

These services are provided for informational and educational purposes. They are not intended to diagnose, treat, cure, or prevent any medical condition.

2. Acceptable Use Policy

Permitted Uses

You may use our services to:

• Access educational content about botanical traditions and herbal preparations
• Subscribe to our collections and receive botanical specimens
• Request custom blend development services
• Communicate with our team regarding botanical inquiries
• Share our content with appropriate attribution

Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose or in violation of these Terms
• Reproduce, duplicate, or copy any content without written permission
• Attempt to gain unauthorized access to our systems or user accounts
• Distribute malware, viruses, or harmful code through our platform
• Harass, abuse, or harm other users or our staff members
• Impersonate another person or misrepresent your affiliation
• Scrape, harvest, or collect user information without consent
• Use automated systems to access our services without permission
• Make medical claims about our products or botanical specimens

Content Guidelines

If you submit content, reviews, or feedback, you agree that it will:

• Be truthful and based on your genuine experience
• Not contain offensive, defamatory, or inappropriate material
• Respect intellectual property rights of others
• Comply with all applicable laws and regulations

3. Account Creation and Management

Account Registration

To access certain services, you may need to create an account. When creating an account, you agree to:

• Provide accurate and complete registration information
• Maintain the accuracy of your account information
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized account access
• Be responsible for all activities under your account

Age Requirements

You must be at least 18 years old to create an account and use our services. By using our services, you represent that you meet this age requirement.

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage resulting from your failure to protect your account information.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service
• Your account is used for fraudulent or illegal activities
• We receive legal requests requiring account closure
• You request account deletion

4. Service Availability and Modifications

Service Uptime

We strive to maintain reliable service availability but cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to:

• Scheduled maintenance and system updates
• Technical difficulties or infrastructure issues
• Circumstances beyond our reasonable control

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. This includes:

• Changes to botanical collection offerings and content
• Updates to educational materials and resources
• Modifications to pricing structures and subscription terms
• Introduction of new features or removal of existing ones

We will provide reasonable notice of significant changes when possible, but we are not obligated to maintain any particular feature indefinitely.

Geographic Restrictions

Our services may not be available in all geographic locations. We reserve the right to limit service availability based on shipping capabilities, regulatory requirements, or business considerations.

5. Subscriptions and Payment Terms

Subscription Services

Our subscription services operate on a recurring basis. By subscribing, you authorize us to:

• Charge your payment method at each renewal period
• Automatically renew your subscription unless canceled
• Adjust pricing with advance notice as specified in your subscription terms

Payment Processing

You agree to provide current, complete, and accurate payment information. You are responsible for all charges incurred under your account, including applicable taxes and shipping fees.

Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting us. Cancellations take effect at the end of the current billing period. No refunds are provided for partial subscription periods unless required by law.

Refund Policy

Refunds for one-time purchases or custom services are handled on a case-by-case basis. If you're dissatisfied with a product or service, please contact us within 14 days to discuss potential resolution options.

6. Intellectual Property Rights

Our Content Ownership

All content on our website, including but not limited to text, graphics, logos, images, educational materials, and software, is owned by Botanical Brew or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. This license does not include:

• Reproduction or republication of content without permission
• Commercial use of our materials or botanical information
• Modification or creation of derivative works
• Distribution or public display of our content

User-Generated Content

By submitting content to our platform (such as reviews, feedback, or testimonials), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content in connection with our services.

Copyright Complaints

If you believe any content on our site infringes your copyright, please contact us with detailed information about the alleged infringement, and we will investigate promptly.

8. Limitation of Liability

To the maximum extent permitted by law, Botanical Brew and its affiliates, officers, employees, and partners shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage related to use of our services
• Damages resulting from unauthorized access to your account
• Errors or omissions in educational content or botanical information

Our total liability for any claims related to our services shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Botanical Brew, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms of Service
• Your use of our services in violation of any law or regulation
• Your infringement of any intellectual property or other rights
• Any content you submit or transmit through our services

10. Governing Law and Dispute Resolution

Applicable Law

These Terms shall be governed by and construed in accordance with applicable local laws, without regard to conflict of law principles.

Dispute Resolution

In the event of any dispute arising from these Terms or your use of our services, we encourage you to first contact us to seek an amicable resolution. If informal resolution is not successful, disputes shall be resolved through binding arbitration or in courts of competent jurisdiction, as applicable under local law.

Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class action or representative action.

11. General Provisions

Changes to Terms

We may modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date and, where appropriate, by sending email notifications to registered users. Your continued use of our services after changes take effect constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Botanical Brew regarding use of our services.

No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.