Privacy Policy
Last updated: December 18, 2025
At Botanical Brew, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website and services.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry submissions
- Subscribe to our botanical collections or educational materials
- Create an account or register for services
- Communicate with us via email or other channels
- Participate in surveys, feedback forms, or promotional activities
This information may include your name, email address, contact preferences, and any other details you choose to share regarding your interest in botanical traditions.
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Device information such as browser type, operating system, and device identifiers
- Usage data including pages visited, time spent on pages, and navigation patterns
- IP address and general geographic location
- Referral sources and search terms used to find our website
For more details about our use of cookies, please refer to our Cookie Policy.
How We Use Your Information
Service Provision and Communication
We use your personal information to:
- Respond to your inquiries and provide customer support
- Process subscriptions and deliver botanical collections
- Send educational materials and updates about herbal traditions
- Notify you about changes to our services or policies
- Facilitate custom blend development consultations
Website Improvement and Analytics
We analyze usage data to:
- Understand how visitors interact with our content
- Improve website functionality and user experience
- Identify popular botanical topics and educational needs
- Optimize our content delivery and site performance
Marketing Communications
With your consent, we may use your information to:
- Send newsletters about botanical collections and herbal wisdom
- Inform you about new offerings and educational resources
- Share relevant content based on your expressed interests
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Legal Basis for Processing
We process your personal data based on:
- Consent: When you provide explicit permission for specific uses
- Contract Performance: To fulfill services you've requested
- Legitimate Interests: To operate and improve our business while respecting your rights
- Legal Obligations: When required by applicable laws and regulations
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Website hosting and technical infrastructure
- Email delivery and communication services
- Analytics and performance monitoring
- Payment processing for subscriptions and purchases
- Customer relationship management
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes, court orders, or government requests
- Protect our rights, property, or safety, and that of our users
- Investigate potential violations of our terms or policies
- Prevent fraud or security threats
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
Data Security and Protection
Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
- Secure data transmission using encryption protocols
- Regular security assessments and vulnerability testing
- Access controls limiting who can view personal information
- Employee training on data protection and privacy practices
- Secure backup systems and disaster recovery procedures
Data Retention
We retain your personal information for as long as necessary to:
- Provide ongoing services you've requested
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records for legitimate purposes
When information is no longer needed, we securely delete or anonymize it according to our data retention policies.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable laws, and take immediate steps to mitigate any potential harm.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the following rights:
Right to Access
You can request a copy of the personal information we hold about you, including details about how we process it.
Right to Rectification
You can request correction of inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your personal information, subject to certain legal exceptions.
Right to Data Portability
You can request a copy of your information in a structured, commonly used format.
Right to Object
You can object to certain types of processing, including direct marketing.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
You can continue to browse our website and access educational content about botanical traditions without providing personal information or accepting optional cookies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect it in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by:
- Updating the "Last updated" date at the top of this policy
- Posting a notice on our website homepage
- Sending an email notification if you've subscribed to our services
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through our Contact page. We are committed to addressing your privacy concerns promptly and transparently.
For specific data protection inquiries or to exercise your privacy rights, please clearly indicate the nature of your request in your communication.